Last updated: February 12, 2020
1. Collection of your information
1.1 We may collect the following types of personal data:
1.2 We collect personal data directly from you unless it is unreasonable or impracticable to do so. When collecting personal data, we may collect it in various ways including:
1.3 If you do not provide us with the personal data described above, we may not be able to provide the requested services to you or issue any tokens to you.
2. Purpose of Collection, Use and Disclosure
2.1 We collect, use and disclose your personal data for the following purposes:
3. Disclosure of Personal Data
3.1We may disclose your personal data to:
3.2 We may disclose your personal data to our affiliates, contractors or third party service providers overseas for some of the purposes listed above.
3.3 We may store your personal data using a cloud solution. The use of this technology may result in your personal data being stored overseas. The recipients of your personal data may not reside in countries that have data protection laws comparable to Singapore, however the technology is designed so that only we may access and use the personal data stored using it.
4.1 We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications are sent in various forms, including mail, SMS, fax, telephone calls and email, in accordance with applicable laws. If you indicate a preference in regards to the method of communication, we will endeavour to use that method whenever practicable to do so.
4.3 You may at any time opt-out of your personal data being used for marketing purposes (as set out in this paragraph 4) by contacting us at the details below and requesting for your account to be closed. For third party tools, such as Google Analytics or HotJar, please see the information further below:
5. Access and Correction
You may access or correct any personal data we hold about you at any time by getting in touch with us at the details below to request for access and correction of personal data that we hold. If you are entitled to access the personal data, we will try to provide you with suitable means of accessing it. We may charge you a fee to cover our administrative and other costs in providing the personal data to you. We do not charge for making any corrections to your personal data.
We take reasonable steps to ensure your personal data is protected from misuse or loss, and unauthorised access, modification or disclosure. In particular, to ensure the security of your personal data, the cloud solution that we use to store your personal data complies with industry standard access controls.
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